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Terms & Conditions

Here as a PDF file.

The Company

Waldhaus Flims Alpine Grand Hotel & Spa is managed and owned by:

WF Swiss Hospitality GmbH

Via dil Parc 3

CH - 7018 Flims-Waldhaus

 

Disclaimer

All text and links have been carefully checked and are constantly being updated. We make every reasonable effort to ensure that information provided on this website is accurate and complete but cannot accept any responsibility or liability or give any warranty that information provided by this website is correct, complete or up to date. We reserve the right to modify information on this website at any time without prior notice but do not accept any obligation to update the information it contains. The correctness of all links to external providers was checked at the time of their inclusion but we cannot accept any liability for the content or availability of websites that are accessed via hyperlinks. The provider of pages to which particular links point is solely responsible for any illegal, factually incorrect or incomplete contents and, in particular, for any losses sustained as a consequence of the contents of linked pages. This applies whether such losses are sustained directly or indirectly or are of a pecuniary nature or result from loss of data, downtime or other causes.

 

Data protection

We cannot give any guarantee that data transmitted over the internet will be secure; in particular, there is a risk that data sent by email will be intercepted by third parties.

The use of contact details published in the website legal notice by third parties for advertising purposes is explicitly prohibited. The operator expressly reserves the right to take legal action in the event of it receiving unsolicited advertising or information material.

If individual provisions or statements in this disclaimer are or prove to be ineffective, the content and validity of the other provisions shall remain unaffected thereby.

Neue Datenschutzerklärung ab 25. Mai 2018 - English
Neue Datenschutzerklärung ab 25. Mai 2018 - Italienisch 
Neue Datenschutzerklärung ab 25. Mai 2018 - Französisch

Cookies

This website uses cookies. Cookies are very small files that are placed on your computer when you visit this website and are stored in your browser's temporary files. They are used for purposes such as analysing user behaviour, statistical evaluations and improving the usability of websites. We do not use any third-party cookies.
You can force your browser to block cookies in your browser settings at any time. The way in which you deactivate cookies is largely dependent on the particular internet browser that you use. Refer to your browser's Help function for more details.
The Telecommunications Act (TCA) regulates how cookies are used and we comply with this legislation (Art. 45c, TCA).


Tracking tools

General

For the purpose of designing our website to meet our needs and those of our users, and for the ongoing optimisation of the website, we use the Google Analytics web analysis service. In this context, pseudonymised user profiles are created and small text files that are stored on your computer (‘cookies’) are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and processed for us. In addition to the data listed under 1 above, this may provide us with the following information:

  • navigation path taken by a visitor to the site
  • length of stay on the website or sub-page
  • the sub-page on which the website is exited
  • the country, region or city from which the site is accessed
  • end device (type, version, colour depth, resolution, width and height of the browser window) and
  • returning or new visitor.

The information is used to evaluate the use of the website, to compile reports on website activities and to provide other services associated with website and internet usage for the purpose of market research and tailoring the design of this website to suit our needs and those of users. This information may also be shared with third parties if required by law or if third parties are processing these data on our behalf.


Creation of pseudonymised user profiles

In order to provide you with personalised services and information on our website (on-site targeting), we use and analyse the data that we collect about you when you visit the website. So-called cookies may also be used when processing these data. The analysis of your user behaviour may result in the creation of a so-called user profile. Your usage data will only ever be consolidated using pseudonyms; we never do this with non-pseudonymised personal data.


Re-targeting

We use re-targeting technologies on our website. Your user behaviour on our website is analysed to enable partner websites to offer you advertising that is individually tailored to your preferences. Your user behaviour will be recorded under a pseudonym.

This website uses Google AdWords Remarketing, services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’), to display ads based on your use of previously visited websites. For this purpose, Google uses the so-called double-click cookie, which allows your browser to be recognised when you visit other websites. The information generated by the cookie about your visit to this website (including your IP address) is transmitted to a Google server in the United States and stored there.

Google will use this information for the purpose of evaluating your use of the website in terms of the advertisements to be displayed, to compile reports for the website operator on website activities and ads, and to perform other services associated with website and internet usage. Google may also share this information with third parties if required by law or if third parties are processing these data on Google’s behalf. However, Google will never associate your IP address with other Google data.

You can prevent re-targeting at any time by refusing or disabling the relevant cookies in the menu bar of your web browser. 

Google Analytics

The Google Analytics service is provided by Google Inc., an undertaking of the holding company Alphabet Inc, based in the United States. The IP address communicated by your browser within the scope of Google Analytics will be anonymized and will not be associated with any other data held by Google. According to Google Inc., under no circumstances will the IP address be associated with other data relating to the user.

For further information about the web analysis service used, visit the Google Analytics website. For instructions on how to prevent your data being processed by the web analysis service, see http://tools.google.com/dlpage/gaoptout?hl=de.


Email traffic

Based on Art. 957 et seq. of the Swiss Code of Obligations (OR), all business correspondence sent by email is archived for 10 years in encrypted form. The archived emails are automatically deleted after 10 years. The email data are stored in Switzerland.